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FAQ

  • What do I do if I received a defective order?
    The Kitty Collection takes great care in the packaging of our products, but if you do receive a defective product we would require you to email us a picture at thekittycollection@yahoo.com within 24 hours of the delivery of the product.
  • How do I contact your company if my question isn’t answered here?
    The most easiest and effecient way to contact is is through email (thekittycollection@yahoo.com), where we aim to reply back within 48 hours.
  • How to take care of your lashes?
    With the proper care, your lashes can last up to 15-20 times (maybe more). Just keep your lashes in the lash case or in a safe place, so they won’t get wet or damaged.
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